Shipping Policies

National Deliveries

Australia post shipping with tracking. delivery times very from 2 to 14 business days depending on destination and Covid 19 related delays.

International Deliveries

Standard tracked mail. Delivery time is between 5-21 days depending on destination and delays caused by Covid 19. Please note that delays n some countries are up to 5 weeks. Duck & Sparrow is not responsible for delays in shipping. Covid -19 restriction means that some countries do not accept parcels at this time. In the event where it turns out your order cannot be shipped due to Covid 19 restrictions, a full refund will be given.

Duck & Sparrow is responsible for any damage or loss up to the nominated address specified in the order. If an order does not arrive or arrives damaged please contact

Contacted in 3 working days at in regards to damaged items.

Orders are shipped in 1-3 business days

Duck & Sparrow is not responsible for delays or costs incurred by customs.

Custom And Import Costs

Please Note All Import Duties (Specifically Those To The Uk And Eu) Will Need To Be Paid To Their Local Customs Authority Or Third Party Delivery Agent By The Buyer Prior To Parcel Delivery. Please Research Your Countries Vat Import Tax Duties To Calculate How Much This Will Be. Each Countries Vat Is Different.